Our responsibility is ranging from staff recruitment, training, guidance, supervision, to the management of proficient and trustworthy villa staff. We ensure the villa staffs with five star standard performances to serve you and your guests around the clock within your property area.
We perform daily monitoring and maintenance of the property and its facilities. Any major maintenance project will be performed under your approval. Afterwards, we shall conduct a full supervision on the project to ensure that all repairs go properly, smoothly, and efficiently.
To ensure the smooth operation of your villa, we shall perform a consistent standard operating procedures, and solid management decisions. It is to accomplish an efficient operation, superior product, and ultimate guest satisfactions. International Standard Operational Procedure will be applied in all aspects, including professional front office service, housekeeping, security, accounting, guest service assistance, etc.